Our location

SOLUDEC - L-4570

Call Us

+352 691 388 858

Our location

SOLUDEC L-4570

Call Us

+352 691 388 858

Privacy and Cookies Policy

Privacy and Cookies Policy

Scope of application

Lenzer Group respects and protects your privacy. This Privacy and Cookie Policy describes how we collect, use, store and protect the personal data of visitors to our website https://lenzergroup.com, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

This policy applies only to our site and not to third-party sites that may be referenced or accessible via links.

Data Processing Manager

Lenzer Group
E-mail : [email protected]
Website https://lenzergroup.com
Phone +352 691 388 858

Collection and Processing of Personal Data

Personal data may be collected by the following means:

  • Contact form: name, email, phone, message.

  • Quote requests: information on the type of service requested and contact details.

  • Cookies and browsing data: IP address, browser type, pages visited, approximate location, duration of visit to the site.

This data is processed on the basis of:

  • The explicit consent of the person concerned;

  • From the execution of a contract or pre-contractual measures;

  • From a legal obligation;

  • Of a legitimate interest (e.g. security, service improvement, statistics).

Purposes of Processing

The data collected is used for:

  • Respond to contact or quote requests;

  • Send information about our services, promotions or news (where permitted);

  • Analyze browsing statistics and improve user experience;

  • Comply with legal and regulatory obligations.

Data Retention

Personal data is kept only for the period necessary to achieve the purposes mentioned or in accordance with legal requirements.

Rights of the Data Subject

In accordance with the GDPR, you have the following rights:

  • Access your personal data;

  • Correct or update incorrect information;

  • Request the deletion of your data (right to be forgotten);

  • Limit or object to the processing of your data;

  • Withdraw your consent at any time;

  • Request the portability of your data.

To exercise your rights, contact us by email: [email protected]

Security and Confidentiality

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or improper disclosure.

However, we remind you that no data transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

Cookies Policy

What is a cookie?

Cookies are small files stored in your browser that help improve user experience, remember your preferences and collect statistical data.

Types of cookies used:

  • Essential: necessary for the operation of the site;

  • Analytics: collect statistical data on navigation (e.g.: Google Analytics);

  • Functional: remember user preferences;

  • Marketing: Used to personalize advertisements (if applicable).

Consent

When you first visit our site, a cookie information banner will appear. You will then be able to:

  • Accept all cookies;

  • Refuse non-essential cookies;

  • Manage your preferences.

You can also manage cookies directly in your browser settings.

Third-party cookies

We may use third-party services (e.g., Google, Meta/Facebook, YouTube) that may place cookies on your browser. We invite you to consult their respective privacy policies.

Changes to this Policy

We reserve the right to update this Privacy and Cookies Policy at any time. Any changes will be posted on this page with the updated revision date.

Last updated: Luxembourg, 11/08/2025

en_GB
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